If you are living in certain countries (such as the United Arab Emirates and Saudi Arabia), FaceTime may not be available to you due to local laws and regulations.Īnd if you buy a device there but move to a different country, you may not be able to download FaceTime.
#Why does my mac hang up facetime update
For Macs running macOS Catalina, update your macOS to the latest macOS version (Apple released a supplemental update for macOS Catalina 10.15.4.)Īpple says the issue is now fixed in these versions and higher. To fix these issues, update to iOS and iPadOS 13.4.1 or above.
With this issue, Facetime gets stuck at ‘ connecting ‘ for both inbound and outbound calls. And others found this problem when using a Mac with macOS Catalina 10.15.4 to older iOS versions and OS X versions. Some of our readers tell us this issue is also present when trying to call folks using iOS 10 versions as well.